Running a practice on it · 2 of 4
Seats and billing
One seat per dentist. Everyone else is free. Two tiers split by what they do, not by how big you are.
Seat counting is where practice software usually becomes annoying, so the rule here is short.
You pay for dentists
A seat is a doctor. Hygienists, assistants, front desk, office managers and anyone else you invite are free, and there is no limit on them.
The reasoning is that the alternative is worse. Charging per user makes a practice ration logins, which means people share accounts, which means your audit trail stops meaning anything. A free seat for everyone who is not a dentist keeps the record honest.
Part-time doctors are counted separately and cost less, because a relief dentist two days a month is not a full seat and pretending otherwise just makes people cheat.
Two tiers, split by job
Core is the clinical work. Voice perio charting, notes and writing back to your practice system.
| Core | Pro | |
|---|---|---|
| Voice perio charting | Yes | Yes |
| Notes, and write-back to your system | Yes | Yes |
| Take-home summaries | Yes | Yes |
| Live eligibility and coverage on every procedure | — | Yes |
| Patient cost estimates | — | Yes |
| Treatment plan builder | — | Yes |
| Coding coach and considerations | — | Yes |
| Seats for everyone who is not a dentist | Free | Free |
Pro adds the commercial and advisory layer. Live insurance eligibility, coverage on every procedure, the treatment plan builder, the coding coach and the assistant working across the chart.
The split is by what the software does, not by how big you are. A single-dentist practice that lives on insurance estimates needs Pro. A four-dentist practice that only wants charting and notes does not. Tiers priced by practice size punish growth and tell you nothing about what you are buying.
The trial is the full product
A trial practice has everything, including Pro. You choose a tier when the trial converts rather than deciding up front which features you were allowed to evaluate.
If you move down a tier
Work you already created stays readable. A treatment plan built while you were on Pro can still be opened and viewed afterwards, you simply cannot build new ones.
Downgrading limits what you can make. It does not take away what you made.
What you will notice on Core
The honest version rather than a feature grid. Procedures still appear on your notes, but without coverage coloring or a patient cost, because those need the insurance layer. Insurance details can still be captured from your practice system. What Pro adds is the live check against the plan.